Privacy Policy

We at Bharat Luxury Travel LLP firmly believe in maintaining privacy of our guests / patrons / visitors. This is also true for our website as well. We respect the right to privacy of our guests / patrons / visitors and other stakeholders. We would request you to kindly go through this Privacy Policy before giving your consent for our use of your Personal Data. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

By using the Service, you agree to the collection and use of information in accordance with this policy.

1. The Company, “We”, “Us”, “Bharat Caravan” or “our” shall mean Bharat Luxury Travel LLP having its office at Mayur Garden, 1st Floor, G.S. Road, Near ABC Bus Stop, Dispur, Dispur Police Station, Gmc, Kamrup- 781005, Assam, India. 
2. Service: Service shall mean any service provided by Bharat Luxury Travel LLP on www.bhratacaravans.com
3. Personal Data: Means data about or relating to a natural person who is directly or indirectly identifiable, having regard to any characteristic, trait, attribute or any other feature of the identity of such natural person, whether online or offline, or any combination of such features with any other information, and shall include any inference drawn from such data for the purpose of profiling. 
4. Personally Sensitive Data: Shall mean any Personal Information and/or Demographic information: gender information; age/date of birth; nationality; religion or faith or belief; Precise Location Data; Payment records; payment method; cardholder or account-holder name; payment amount; and payment date and such other information that may be requested or gathered while you visit, access or use the Site AND From which data your identity can be traced or tracked.
5. Personal Information: Personal Information with respect to a user, i.e. you, shall mean your Personal Data including but not limited to your username or login details; e-mail id; contact number(s), your email address, name, phone number, postal address and other identifiable information.
6. Sensitive Personal Information means any information about you which may, reveal, be related to, or constitute your —       
                         
   i. Financial Data
   ii. Health Data
   iii. Official Identifier
   iv. Sex Life
   v. Sexual Orientation
   vi. Biometric Data
   vii. Genetic Data
   viii. Transgender Status
   ix. IntersexStatus
   x. Caste or Tribe
   xi. Religious or Political belief or Affiliation
   
   
7. Privacy or Privacy Policy: Policy or Privacy Policy shall mean this Policy and shall include all future updates.
8. Precise Location Data: Precise Location Data shall mean the location data that describes the precise geographic location of your device.
9. Site: Site means bhratacaravans.com which is owned and managed by the Company.
10. You/Your: You/Your shall mean a natural or legal person who is at least 18 years of age and could legally enter into a contract in India and can use the services provided on bhratacaravans.com in accordance with the terms and conditions recorded hereinafter.

This Policy describes how the Site may gather, use, process, or disclose your private information. It also explains how you may limit how your information is used and released, as well as how it is safeguarded. This Policy may be changed at any moment, and in order to continue using the Site, you agree to read, comprehend, and accept any changes made to it.

While using our Service, we may ask you to provide us with certain Personal Data and/or Sensitive Personal Data that can be used to contact or identify you. You have to give your express consent in the specified Box for allowing us to collect and Use your Personal Data. In case you do not wish to share your Personal Data and Sensitive Personal Data with us, you may not give consent. You can withdraw your consent to use your Personal Data and Sensitive Personal Data as mentioned above by writing an e-mail from your registered e-mail id to “The Personal Data Protection Officer”. Please note that you may not be able to use our services if you do not allow us to collect or use your Personal Data.

• The Personal Data and/or Sensitive Personal Data that we collect through our website shall be used for providing our services in general and also for the purpose of giving any current service or any future service like booking of caravans, updating you about channel partners information, room tariff at Campsite, updating you about any new scheme, observing user engagement and booking activities across Services and Channels; conducting surveys, managing our IT systems i.e. identification and mitigation of fraudulent activity; compliance with applicable law; and improving our Services.
• We may use your Personal Data to contact you via email, SMS, telephone, whatsapp, or other methods of communication to provide you with information regarding our Services that may be of interest to you. We may send information to you regarding our Services, offers; upcoming promotions that may be of interest to you, using the contact details that you have provided to us and always in compliance with applicable law.

• Without your permission, we will not disclose your personal information, including sensitive information, to third parties. We will also take all reasonable precautions to safeguard your personal information, preventing access by unauthorized parties. Your personal information that we collect will only be processed inside India; it will not be transferred outside of the country.
• There may be times when the Indian law enforcement agencies under whose jurisdiction we are subject to, require us to disclose your personal information as required by any current laws. In such a case, we will comply with the law's requirements without intimating you and for which action we will not be held responsible in any way.

We collect information that your browser sends whenever you visit our site or use our (“Log Data”). This shall include

• Browsing history
• The Device identification (“ID”) of your smartphone or similar handheld device.
• Type of device you are using, I.P address, the internet service provider, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics
• Details relating to your internet like your IP (“Internet Protocol”) address, internet service provider (“ISP”), mobile operator, WiFi connection, service set identifier (“SSID”), International Mobile Subscriber Identity (“IMSI”) and        International Mobile Equipment Identity (“IMEI”).
• Device type, settings, software used, cookies used.
• Any other data as our third-party services provider might collect, monitor and analyze to increase our Service's functionality. These third-party service providers have their own privacy policies addressing how they use such information.

To improve our services, we may use and store information about your location. This shall depend on the permissions you have set on your device. You can enable or disable location services when you use our Service at any time, through your device settings. However, keeping your location services on will give you better experience about the Site

Please refer to our Cookie Policy

Our Site supports activation of Do Not Track (“DNT”) option on many common browsers based on their settings. You may set your preference of DNT in your Browser, if available, if you do not want to be tracked.

We might engage 3rd party individuals / entities to extend certain Service on our behalf. These 3rd parties shall have access to your Personal Information on a need-to-know basis, only to perform pre-identified tasks on our behalf and are not allowed or entitled to disclose or use your Personal Information for any other purpose.

We understand the importance of protecting your Personal Data. We shall take every reasonably possible step to implement and maintain commercially acceptable security systems, policies, procedures and practices appropriate to the type of the information we process, to protect your Personal Data from unauthorized access, destruction, use, modification, or disclosure. However, Internet being an open-source method of transmission of data and information, it may not be possible to provide 100% security to your Personal Data and thus we do not guarantee complete protection of your Personal Data. Accordingly, you may decide to opt out of our services without any liability to us

Our Website www.bharatcaravans.com may contain links or take you to other sites which are not operated by us and on which we do not have any control and thus shall not be responsible for any damage suffered by you while using those site/s. If you choose to visit / access such third-party website we request you to do so after detailed review of the privacy policy, terms of use etc. of that third party. We assume no liability for any misuse of your data by that 3rd party.

In case the Site www.bharatcaravans.com or the Company is sold or transferred by way of Merger and Acquisition in accordance with law to a third party we shall transfer your Personal Information as a business asset and your Personal Information shall be subject to a different Privacy Policy. Every such Transfer shall be intimated to you by appropriate means and you shall be at liberty to opt out from the service of www.bharatcaravans.com without any liabilities to us.

We do not collect any information of persons below the age of 18 years and parents are required to exercise reasonable control for that.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

For any questions about this Privacy Policy, please contact us at the following address:

Bharat Luxury Travel LLP Unit no. 14 A, 4th Floor, Tower-1, Globsyn Crystals, Saltlake Electronic Complex XI-11&12, EP Block, Sector-V Kolkata-700091, West Bengal, Ph: (+91)9147383688